| 1. What is Smartsoft (I) MLM Solutions Pvt Ltd?
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| SmartSoft is a 11 years old Software development company based at Hyderabad in India, engaged with a proven commitment to serve exclusively for MLM Industry. Working dedicatedly for one single kind of business i.e. MLM Business today we offer the best domain expertise to our clients attending various kind of challenges time to time in this fastest growing industry. |
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| 2. What Kind of MLM Softwares available?
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| We provide complete automated & Integrated web based online website & softwares for all variety of business plans like Regular Binary, Speed Binary, Level Binary, Table Binary, Volume Binary, Wide open Binary, Tri-Binary, Australian Binary, Unilevel, Generation plan, Staircase plan, Level matrix, Auto filling plans, Board plans, Revolving matrix plans, Rebirth Plans, Retail sales plan, Reward Programs, Subscriptions promotional programs, Lead generation programs.We also make combination of two or more variety of programs with a complete integration as per the requirement of client specifications. However incase if you have a proposal of new kind of plan, we are ready to explore the required logics development to serve with assurance. |
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| 3. Can I get Growth / doubling / investment Plan Software?
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| No. We donot choose to serve for companies who are having liability business plans. We sincerely opt to serve only for working plans, not for non-working plans. To protect our careers and also in the positive interest towards future filled MLM Industry in India. |
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| 4. How do you differentiate working plans & Non Working plans ?
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| Yes. We have our own methodology to distinguish between working plans & non-working plans / liability plans.Any compensation plan or income plan by a MLM company offered benefits in terms of counting sales or members from his / her team or downline is a working plan.Any Compensation plan or income plan by a Company offered benefits / returns in terms of a periodical / stipulated time irrespective of any sales or members in his / her team or downline is a liability plan / investment plan. Infact these are not considered as MLM. |
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| 5. Do you help us in preparing the MLM plan design ?
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| Yes. Yes.We can help you designing the business plan by understanding the products / service that you are offering, their price & margins availability, prevailing competition & trends in the marketing. However the decision of finalisation on the business plan is at your liberty. |
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| 6. Do you help us finding income calculations & Profitability?
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| Yes. We have a custom of checking income plan with the possibilities of mathematics on the basis of profit margin available and incomes offered. Unless this is proven to a satisfactory level we don’t take up the projects / assignments. This will also help you to understand your plan potentiality and profitability. |
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| 7. Can you provide us complete consultancy for preparing a MLM Company?
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| Yes. We have a custom of checking income plan with the possibilities of mathematics on the basis of profit margin available and incomes offered. Unless this is proven to a satisfactory level we don’t take up the projects / assignments. This will also help you to understand your plan potentiality and profitability. |
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| 8. How much does it cost / What is the MLM Software price range?
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| Our Software & services price range starts from Rs. 2.25 lacs, depending upon the type of plan, required modules, features & facilities that needs by the company the price will be quoted. Understanding the length of the software & services required the price will be calculated , even we have delivered upto Rs. 15 lacs. |
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| 9. What is the Min delivery period required for MLM Software?
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| Our software development and implementation required min of 10 – 14 days for delivering the pilot modules enabling the MLM Companies to start the business process. However the additional and balance modules & required features will be keep working parallel to complete & deliver the full software as required by the client under the customised model. |
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| 10. What are the testing methods available?
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| The testing methodology will be manual to check the software functional process, calculation accuracy, validations & limitations as specified in the business plan by the client. |
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| 11. Do you provide training to the company staff?
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| The required training to the authorised staff of the company will be provided onsite or online as per the understanding / requirement time to time and any time during the service contract period at free of cost. |
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| 12. How do you support for day to day updates required?
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| The distinguish advantage of smartsoft is our dedicated support team. We have a good team of qualified & experienced IT professional who are working with us years together capable of doing any kind of updates on time working in 2 shifts a day right from 7AM to 10PM on all working days, and 10AM to 6PM on Saturday. However incase if you have any urgency beyond these timings we are always available at multiple contact numbers of company executives to attend your requirements and update as required. |
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| 13. If required, do you visit the clients place?
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| Yes. Smartsoft keeps habit of often visiting client places to understand the company business process at root level and update the required facilities in the delivered software for more & narrow processing, updating with latest industry trends, eliminating manual dependencies and always keeps close relations with the clients. |
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| 14. Is there any free service warranty ?
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| Yes. Smartsoft provides a 6 months warranty at free of cost on the delivered website & software for attending all the updates / modifications / alterations/ corrections / additions that are required time to time intimated by the client. Our realistic experience in this line of service sector thought us to believe in change of business generations and enabling every client to keep updated for market challenges.If the MLM Company doesn’t have this facility or having a chargeable facility, they can be at liberal to get update themselves for latest features in the industry. |
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| 15. Source code ownership rights will be provided?
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| Yes. Smartsoft provides ownership rights of developed software source code to the client. All the softwares that we develop are purely custom built on the basis of clients requirement specifications by paying the agreed pricing, hence we believe the ownership rights should with the clients. This is a standard practice with every client that we deliver our services. |
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| 16. What about web hosting?
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| The option of web hosting is liberal. The client may provide us the required domain along with Microsoft windows based server space & SQL database to host the complete website & Software. However, if the client chooses us to provide we provide in shared servers / dedicated servers / co-location servers of US companies depending upon the requirements & cost budgets. |
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| 17. Is SMS services available ?
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| Yes. Smartsoft provides complete integrated SMS facilities sending automatically from the software on various actions / transactions like applications sign ups, payouts, reward / incentive achievements, PIN sales. PIN Transfers, ewallet point transfers etc. at free of cost upto 10,000 SMS. Further it may be chargeable depending upon the commercial on the project that agreed. |
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| 18. Email integration available?
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| Yes. Smartsoft provides complete free email sending facilities in the software as per the specified occasions with the formats provided by the client. |
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| 19. What is PIN?
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| PIN MeansPayment Identification Number. This PINs are uniquely generated alpha numeric formatted validation codes after various methodology of preparation procedures. The PINs that generated by Smartsoft are unique among the Industry all the companies. |
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